Introduction

Aqualine Saunas is recognised as a leading market supplier in Infrared Saunas, Traditional Finnish Saunas, Portable Saunas and Sauna Heaters for domestic use and is a member of the Aqualine Ltd Group.

All of our saunas are carefully hand crafted and fully tested...

Our affordable saunas are either made from the Finest Grade Non-allergenic / Non-toxic Canadian Hemlock, or hand selected finest grade A+ Canadian Red Cedar, and are built with solid tongue-and-groove construction. Thick tempered safety glass is used on all luxury saunas for heat retention. They are compact, easy to assemble, they take only a few minutes to heat, plugs into a standard household plug, stands off the floor on 4 legs and won't damage your flooring. Also do not forget our proven strict quality management certifications and wide range of accessories. All our luxury infrared saunas are classed as Far Infrared saunas. This is the most beneficial infrared treatment for your health.

We use a double cladded wall section, which also has a cavity. This is important to help retain the heat in your infrared sauna, this also helps keep the running costs of an Aqualine sauna lower than similar saunas on the market. All wall sections are made to fit together precisely. This makes our infra-red saunas very rigid and of a solid construction.

Although other saunas may appear to be similar, you won't find our sauna cabins anywhere else in the UK. All of our sauna designs are the unique Aqualine brand.

Our Vision

Quality, Price and Simplicity! Which we have taken to the next level! However, not forgetting our other values...

How we are different?

How is Aqualine different from other retailers? They offer a wide range, or good design or function, or low prices or the best quality. We offer all of these! That is our business idea.

Most of the time, beautifully designed luxury home products are created for a small part of the population, we aim to respond to the lifestyle needs of people and place these exclusive items in your reach. We understand people have many different needs, tastes, dreams, aspirations...and wallets. We are here for people who want to improve their home, lifestyle and create better everyday lives.

It's not easy combining good design and good function with the best quality available, at an affordable price, but then we aren't known for taking the easy way out. We focus on what's important. We don't do what's unnecessary, because that costs money and our customers don't want to waste money.

Quality

Our items are the best quality?

We have gone to the next level and realise that a statement like that needs backing up. Its easy to say we have the best quality items available like other companies, all of our suppliers are hand picked after we have worked through the hundreds of suppliers worldwide who did not make the grade. We work very closely with our manufacturers to ensure they adhere to the strictest Quality Managements in the world today whilst securing exclusive deals only available to Aqualine. This means we get the best deals and you get the lowest price.

˜We do not cut corners with cheap inferior quality items, and we prove our quality."

Many of our certifications are issued by SGS Germany, which is regarded as the premier quality management centre in the world today.

Certifications include CE (EMC, LVD), ISO 9001:2000, ETL, ETS, C-TICK, ROHS, GS, and SAA to name a few...

Under no circumstances do we compromise on quality for price or cut corners. We do not follow other companies, whose goal is simply to make the profit margin as large as possible.

Price

Keeping costs of luxury items to a minimum without compromising the quality is integral to our company operations, you might say this is our mission statement.

From the factory to the customer

Here is the interesting bit, we maintain very low overheads and have absolutely no middle men, we hold good relationships with our suppliers, which allows us to offer the most competitive prices in the marketplace today. On top of that we operate using the smallest of profit margins and top all that off with a Price Promise!

Price Promise

If in the unlikely event you find anything at better value for money then we will apply our match price and rest assured you will receive our leading service. If you have any queries regarding this then please contact our sales team.

We keep it simple!

We pride ourselves in our effort to keep things simple. As our items are packed flat, they are transported and moved around the home easily. All of our items are easily assembled and include clear simple instructions. This means that we do not charge you extra for things you can easily assemble on your own. So you save even more money!

Fast Delivery

We know how exciting it is to have a new purchase on the way but you do not want to wait weeks and often months for your items like other companies selling similar items.

We have the ultimate delivery service...

Not only do we deliver in 2-4 working days, we use two-man teams to ensure that your sauna arrives safely in one piece. As part of the high quality service, if requested, our drivers will deliver your new sauna to the room of your choice (access permitting), unpack it, allow you time to check for any damage before asking you to sign for the goods and then take all the packaging away with them for recycling. Could you ask for more?

Delivery Time Slot

Upon routing of your order you will be advised of the scheduled delivery time slot for your goods. This information will be sent to you in an email at approximately 2pm prior to your selected delivery date.

SMS Notification

If you have provided a mobile phone number on your order, for your convienience an SMS text message will be sent to you at approximately 2pm prior to your selected delivery date. This message will advise you of the scheduled time slot for your delivery.

Hassle Free Ordering...

We have made the ordering process as simple as possible and collect only the details that are needed for the order.

Family Values

Our staff are motivated to ensure you receive the highest levels of service time and time again. As a customer of Aqualine, you can trust that this family run business is as passionate about achieving satisfaction as you are.

Personal Touch

Aqualine prides itself on excellent service to our customers. Like you, we want to speak to the same person twice, not a call centre, so you receive the service and care that you, as our customer will come to appreciate. There is no limit to the time we are prepared to spend talking and advising, whether it be before a purchase or after, always offering honest and friendly advice. We at Aqualine operate differently, offering 'industry-first' concepts to benefit our customers.

Independent Company

Aqualine is an independent company committed to making sure you buy the right products for YOU. We welcome your feedback on our products. We are very proud of the community we have all created together.

We are a proven Green Company

All the material we use is non-allergenic, non-toxic and environmentally friendly. Our wood comes from renewable forests. Furthermore, Aqualine items use half the electricity of standard units. Not only does this save energy, but money as well. We also go a step further and ensure that all of our products are manufactured to ROHS standards, which restricts the release of Hazardous Substances.

Comprehensive Warranties

We are so confident in the quality of our items we offer a 5 year warranty on our wood and glass parts and 2 years on electric parts. If there are any faults with the sauna within this period, parts and simple replacement instructions will be sent out free of charge.

7-day money back guarantee

If you are not happy with any aspect of your item when it is arrives, you can send it back for a full refund minus the cost of delivery and collection.

Spare Parts

We do have a large stock of replacement parts for all of our saunas in the unlikely event there is a problem outside of the warranty period, and can ship them via next day service. We supply them at cost price and do not make profit on spare parts. Which gives you that extra peace of mind.

Security

Our site uses a Thawte SSL secure web server authentic site certificate. This offers secure communications by encrypting all data to and from the site at the point of entering any personal information, checking out and providing your credit or debit card details. The Thawte authentic site seal is located on the right hand column of our home page and can be clicked to verify. At the point of checking out your credit card details are encrypted using 128 bit encryption and sent to us by encrypted email, once your order is received we decrypt your mail. For security reasons and your peace of mind, we NEVER store credit card information at our database level.