Deliveries
What about delivery?
We know that one of the biggest concerns regarding purchases is the reliability of the courier that delivers your order to your door.
We have the ultimate delivery service...
You will be advised on the delivery date via email soon after checkout of your order, which will be delivered as below...
| Manufacturer | Delivery Time |
| SaunaMed Classic, Luxury & Lumina | 2-4 working days |
| SaunaMed Signature | 4 weeks |
| Harvia | 3-4 weeks |
| Helo | 2 weeks |
| Tylo | 2 weeks |
Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, we will inform you of any delay as soon as possible and will give you the option of cancelling your order at this point.
Tell me about your SMS text message notifications?
If you have provided a mobile phone number on your order, for your convienience an SMS text message will be sent to you at approximately 11am prior to your selected delivery date. This message will advise you of the scheduled time slot for your delivery.
Can I have my item delivered to a different address?
Please understand that for fraud prevention purposes, we can only deliver to the cardholders registered address.
However, if you would like delivery to an alternative address, you can contact your bank to add additional address to your account, which will then pass our address verification process.
Do you deliver outside of the UK?
Our unbeatable delivery service covers all of mainland UK. We do also use independent carriers to deliver to most of Europe. All delivery charges are automatically calculated at checkout. Delivery times overseas do take longer then our standard delivery.
Our SaunaMed delivery uses two-man teams to ensure that your item arrives safely in one piece. As part of the high quality service, our drivers will deliver your new appliance to the room of your choice (access permitting), unpack it, allow you time to check for any damage before asking you to sign for the goods and then take all the packaging away with them for recycling. Could you ask for more?